Meet Aurelia — your practice's
back office, in Slack.
Aurelia works your EHR, Google Workspace and fax inbox from the Slack channels your team already uses. Faxes filed to the chart, superbills drafted, lab results flagged, refills routed.
You approve, she does the clicking. Anything that writes to the chart or bills a patient waits for a staff OK.
- Built for
- 1–10 providers
- Lives in
- Slack
- Skills in production
- 25+
- Setup
- 1 day
Meet Aurelia.
Small practices don't need another dashboard. Aurelia is a member of your Slack workspace. Each recurring job gets its own channel, and anyone on the team can message her directly.
#superbill
After a visit, Aurelia reads the note, checks the payment, and drafts the charges in the EHR. Staff approve before anything is written.
#quest-lab-results
New Quest results get flagged by patient as they land in the chart. Nobody has to go looking. Values stay in the EHR.
#todos
Ask her to follow up on something and it goes on the calendar. Morning brief and end-of-day report included.
Direct messages
"Did the cardiology fax for this patient come in?" "What's still waiting on the doctor?" Answers come from the live chart.
Front desk
Superbill for this morning's 10:30?
Aurelia
Note is signed and the payment cleared. Drafted 2 charges, total matches. Approve and I'll post them and mark the visit paid.
Front desk
Approved.
Aurelia
Posted. Visit marked paid in full.
What Aurelia does
The paperwork around the visit. Everything here runs in production at our first practice today.
Slack agent
Plain-language requests from anyone on the team. She posts, follows up, schedules reminders, and opens a channel when a job needs one.
Live
EHR integration
Reads and writes the chart. DrChrono: patients, appointments, notes, meds, allergies, problems, vitals, documents, billing. Practice EHR: chart and appointments. Other EHRs with an API on request.
DrChrono · Practice EHR live
Inbound faxes
Each fax is read, matched to the patient, and attached to the chart with the right document type. The patient email is drafted for review.
Live
Lab results
Completed Quest results are flagged in Slack. Labs that arrive by fax are summarized and filed to the chart.
Live
Prescriptions
Refill requests from the patient app are reviewed, routed to the prescriber, and closed out. Patients get a text when the prescription is sent.
Live
Superbills
Charges and payment drafted from the signed note and the payment record, then posted to the EHR after staff approve.
Live
Google Workspace
Gmail, Calendar, Drive, Docs and Sheets. Drafts replies, keeps the team's to-dos on the calendar, files documents to Drive.
Live
Custom skills
Each job Aurelia does is a skill: a written procedure she follows. Your practice's way of doing things becomes a skill of its own.
Live
Also running: prior-auth chart checks, intake form review, secure patient messaging, SMS reminders, payment checks, and inbox cleanup.
A base platform, not off-the-shelf.
Aurelia is configured around the practice running it — your workflows, your voice, and the way your team works in Slack. There is no generic "Aurelia mode."
Your workflows
Availability windows, appointment rules, refill eligibility, reminder cadence, and the details that make your practice different.
Your voice
SMS and email templates with variables. Aurelia's tone, phrasing, and hand-off rules. Your practice's language — not stock AI speak.
Your brand
Patient emails and texts go out under your practice's name, so they read like they came from your team.
Your skills
Each skill is a written procedure: what to check, what to draft, when to ask a human. Turn on the ones you need. We write new ones for the way your practice works.
Your integrations
DrChrono and Practice EHR are live today; Athena, Elation, eClinicalWorks, and other API-based EHRs can be connected on request. Slack, Google Workspace and your fax line included.
Your access model
Custom roles — MD, front desk, billing, assistant. Role-based permissions enforced at the database, not the UI.
New integration or workflow quirk?
Every capability in Aurelia started as one practice asking for it. We add skills; we don't fork the platform. Typical turnaround on a new skill: 2–4 weeks.
Your EHR stays the medical record. Aurelia is everything around it.
We don't replace your EHR. DrChrono and Practice EHR are live today, and other API-based EHRs can be connected per customer. Every EHR does the same jobs, so the skills carry over.
Reads the whole chart
Demographics, appointments, notes, meds, allergies, problems, vitals. Look up a patient by name, DOB, email or phone and get ranked matches.
Writes with approval
Notes, documents and charges are drafted first. Aurelia writes to the EHR after a staff member says yes.
Documents to the right chart
Faxes, labs and intake forms attach to the correct patient with the right document type and date.
Same skills, any EHR
A skill describes the work: find the patient, attach the document, post the charge. Only the connection underneath changes, which is why a new EHR takes weeks.
Chart-backed answers
When staff ask about a patient in Slack, she pulls from the EHR live. Never a stale copy.
No EHR migration
Keep your existing medical record and workflows. Aurelia works around them.
What it connects to today
Every integration ships as a skill. New ones ship in weeks, not quarters.
| Category | Service | Status |
|---|---|---|
| EHR | DrChrono | Live — chart read and write, documents, billing |
| EHR | Practice EHR | Live — chart read and write, appointments |
| EHR | Athena / Elation / eClinicalWorks / others | On request — per-customer port, 2–4 week turnaround |
| Team chat | Slack | Live — channels per job, direct messages, scheduled follow-ups |
| Email, calendar, files | Google Workspace | Live — Gmail, Calendar, Drive, Docs, Sheets |
| Fax | Your fax line | Live — inbound faxes delivered by email, read and filed to the chart |
| Labs | Quest | Live — completed results flagged in Slack |
| Payments | Square | Live — payment checks for superbills |
Coming soon — on the skill roadmap
- Outbound fax — send from Slack, tracked and retried
- AI voice receptionist — answers phones, books, transfers
- E-prescribing — Surescripts
- Insurance eligibility & prior auth — Availity, Change Healthcare, payer adapters
- More lab vendors — results parsed and filed beyond Quest
- Referral loops — specialist coordination without phone tag
New integrations ship as skills. We don't rewrite the platform each time — we add a module.
Mistaken for a coworker.
Three reactions from the first Aurelia deployments — two MDs running Aurelia in production, and a new teammate who met her in Slack before anyone told her she was the AI.
“Oh! haha, I thought she's working at the office.”
A new teammate, joining the practice Slack for the first time, had been chatting with Aurelia for minutes before being told she was the AI agent, not a human coworker. The avatar was clearly illustrated. She still passed.
Aizle
New teammate at ShowMD, first day in the practice Slack
“Aurelia feels like having another capable teammate in the practice channel. My front desk gets answers faster and keeps their afternoons back.”
The first independent practice to deploy Aurelia in production — live with real DrChrono workflows and a real practice team.
Dr. Barb Blasko, MD
ShowMD
“Refill requests don't sit on my desk anymore. They come to me already triaged, with the chart attached. I sign, she files, the patient gets notified.”
An independent practice piloting Aurelia for patient communication and refill workflow — the parts of the day that used to eat evenings.
Dr. Maciej Witkos, MD
Pilot practice
Who it's for
- Independent primary care and specialty practices (1–10 providers) on DrChrono or Practice EHR — other EHRs ported on demand.
- Small multi-location groups unifying patient experience across sites.
- Practices that are either short-staffed today or growing faster than they can hire.
- Practices whose EHR covers the medical record but leaves everything around it fragmented.
Setup in a day
You're live. Your workflow rules, templates, voice, and practice context are configured in the same session.
- 1
Sign the BAA.
- 2
Connect your EHR (DrChrono and Practice EHR live; Athena, Elation, eClinicalWorks & others on request).
- 3
Connect Google Workspace — one domain-wide delegation grant.
- 4
Forward your fax line — inbound faxes go to an inbox Aurelia watches.
- 5
Install Aurelia in Slack — she joins your practice channels.
- 6
Invite your team. Start asking Aurelia questions in Slack.
What's next
We're building the connective tissue between practices, payers, and patients. Practices today. Insurers and specialist networks tomorrow.
Aurelia MD is the agentic layer that makes the rest of healthcare's infrastructure finally work together.
Ready to give your team their evenings back?
We're onboarding practices this quarter. Early pilots get founder-level support and preferred pricing.
Prefer email? hello@aureliamd.com
Tell us about your practice
What are you trying to solve? We'll reply within one business day.