Meet Aurelia — your practice's
Slack assistant.
A convenient Slack integration for small practices. Your team asks questions, coordinates work, and gets routine tasks moving without another system to learn.
Configured around your practice — your workflows, your voice, your team. Aurelia connects to your EHR and Google Workspace, then works where your staff already spends time: Slack.
- Built for
- 1–10 providers
- Lives in
- Slack
- Setup
- 1 day
- Tailored per practice
- Yes
Meet Aurelia.
Small practices do not need another complicated system to manage. They need a capable assistant that fits into the tools their team already uses.
Aurelia lives in Slack. Your team asks for help in the practice channel, gets answers in seconds, and keeps the work moving without switching between disconnected tools.
Answers practice questions
Ask about schedules, patients, and open tasks in plain language. Aurelia finds the context and gives your team a clear next step.
Books, reschedules, cancels
Two-way Google Calendar sync with your availability rules, buffer times, and no-show policies.
Triages refill requests
Checks eligibility, routes to the prescribing provider, files the response back to the chart.
Answers patient questions
Give staff quick answers to routine questions and route anything that needs a human to the right person.
Drafts patient comms
Emails, SMS reminders, intake follow-ups — in your practice's voice, not generic AI speak.
Lives in your Slack workspace
Aurelia is installed as a Slack app in your practice channel. "Who's coming in tomorrow with insurance issues?" "What labs came in this week with no chart attached?" Answers in seconds — no dashboard needed.
Built for the pace and staffing reality of independent practices.
What Aurelia does
Practical support for the everyday work of a small practice, delivered where your team already works.
Practice context
Aurelia connects to the information your team already relies on, so answers in Slack are grounded in your practice.
Patient communication
Ask questions in plain language, get routine answers quickly, and hand off anything that needs staff judgment.
Scheduling support
Check availability, coordinate appointments, and keep your team aligned through the Slack workflow you already know.
Task coordination
Turn requests into clear next steps, route them to the right teammate, and keep follow-up from falling through the cracks.
Slack-native help
Aurelia joins your practice channel so your team can ask, collaborate, and act in the Slack workspace they already use.
EHR-agnostic, deeply integrated
OAuth sync and practice-aware answers. DrChrono is live today. Athena, Elation, eClinicalWorks, and other API-based EHRs can be connected on request. Your EHR stays the medical record; Aurelia makes it easier for your team to use.
A base platform, not off-the-shelf.
Aurelia is configured around the practice running it — your workflows, your voice, and the way your team works in Slack. There is no generic "Aurelia mode."
Your workflows
Availability windows, appointment rules, refill eligibility, reminder cadence, and the details that make your practice different.
Your voice
SMS and email templates with variables. Aurelia's tone, phrasing, and hand-off rules. Your practice's language — not stock AI speak.
Your brand
Aurelia uses your practice's language and tone, so messages feel like they came from your team.
Your skills
Start with the workflows your team needs most, then add more as the practice grows.
Your integrations
DrChrono is live today; Athena, Elation, eClinicalWorks, and other API-based EHRs can be connected on request. Slack and Google Workspace included.
Your access model
Custom roles — MD, front desk, billing, assistant. Role-based permissions enforced at the database, not the UI.
New integration or workflow quirk?
Every capability in Aurelia started as one practice asking for it. We add skills; we don't fork the platform. Typical turnaround on a new skill: 2–4 weeks.
Your EHR stays the medical record. Aurelia is everything around it.
We don't replace your EHR. DrChrono is live today, and other API-based EHRs can be connected per customer. Aurelia gives small practices a simple Slack layer around the systems they already use.
One OAuth click
Connect your EHR in under a minute. No data migration, no double-entry.
Two-way patient sync
Look up the practice context your team needs by name, DOB, email, or phone. Fuzzy-match returns ranked candidates.
Document upload to charts
Relevant chart context is available to Aurelia when your team asks a question in Slack.
Nightly import
New and updated patients sync every night. Aurelia's view of your practice never drifts from the chart.
Chart-backed answers
When staff ask Aurelia about a patient in Slack or the admin UI, she pulls live from the EHR — never a stale copy.
No EHR migration
Keep your existing medical record and workflows. Aurelia adds a simple Slack layer around them.
What it connects to today
Every integration ships as a skill. New ones ship in weeks, not quarters.
| Category | Service | Status |
|---|---|---|
| EHR | DrChrono | Live — OAuth, two-way sync, document upload, nightly import |
| EHR | Athena / Elation / eClinicalWorks / others | On request — per-customer port, 2–4 week turnaround |
| Email + Calendar + Drive | Google Workspace | Live — two-way calendar, Gmail drafts, weekly chart backup |
| Team chat | Slack | Live — talk to Aurelia in your practice channel |
Coming soon — on the skill roadmap
- AI voice receptionist — answers phones, books, transfers
- E-prescribing — Surescripts
- Patient payments — Stripe co-pays, balances, payment plans
- Insurance eligibility & prior auth — Availity, Change Healthcare, payer adapters
- Referral loops — specialist coordination without phone tag
- Retention analytics — no-show risk, re-engagement campaigns
New integrations ship as skills. We don't rewrite the platform each time — we add a module.
Mistaken for a coworker.
Three reactions from the first Aurelia deployments — two MDs running Aurelia in production, and a new teammate who met her in Slack before anyone told her she was the AI.
“Oh! haha, I thought she's working at the office.”
A new teammate, joining the practice Slack for the first time, had been chatting with Aurelia for minutes before being told she was the AI agent, not a human coworker. The avatar was clearly illustrated. She still passed.
Aizle
New teammate at ShowMD, first day in the practice Slack
“Aurelia feels like having another capable teammate in the practice channel. My front desk gets answers faster and keeps their afternoons back.”
The first independent practice to deploy Aurelia in production — live with real DrChrono workflows and a real practice team.
Dr. Barb Blasko, MD
ShowMD
“Refill requests don't sit on my desk anymore. They come to me already triaged, with the chart attached. I sign, she files, the patient gets notified.”
An independent practice piloting Aurelia for patient communication and refill workflow — the parts of the day that used to eat evenings.
Dr. Maciej Witkos, MD
Pilot practice
Who it's for
- Independent primary care and specialty practices (1–10 providers) on DrChrono — other EHRs ported on demand.
- Small multi-location groups unifying patient experience across sites.
- Practices that are either short-staffed today or growing faster than they can hire.
- Practices whose EHR covers the medical record but leaves everything around it fragmented.
Setup in a day
You're live. Your workflow rules, templates, voice, and practice context are configured in the same session.
- 1
Sign the BAA.
- 2
Connect your EHR — one OAuth click (DrChrono live; Athena, Elation, eClinicalWorks & others on request).
- 3
Connect Google Workspace — one domain-wide delegation grant.
- 4
Install Aurelia in Slack — she joins your practice channel.
- 5
Invite your team. Start asking Aurelia questions in Slack.
What's next
We're building the connective tissue between practices, payers, and patients. Practices today. Insurers and specialist networks tomorrow.
Aurelia MD is the agentic layer that makes the rest of healthcare's infrastructure finally work together.
Ready to give your team their evenings back?
We're onboarding practices this quarter. Early pilots get founder-level support and preferred pricing.
Prefer email? hello@aureliamd.com
Tell us about your practice
What are you trying to solve? We'll reply within one business day.